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Responsible Business in the Blogosphere

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Responsible Business in the Blogosphere (RBB) is a 3 year-project run by Copenhagen Business School (CBS) and Technological University of Denmark (DTU). The goal of the project is to investigate how companies' reputations as a “responsible business” are constructed online in virtual social networks.

Responsible business as value adding

A reputation as a responsible business is becoming more and more important among executives in their work for company value creation. At the same time the online communities of the web are setting the news agenda before journalists and regular media masses. Apple for example did not predict how users would mobilizes a “Green my Macintosh” online supported campaign which demanded that the company acknowledged and lived up to values of environmental sustainability, which Apple never had promised.

The project

The project works from the assumption that communication process, even though initiated autonomously, not necessarily are unpredictable. The projects hypothesis is that these online communication process are taking place in networks and patterns which are possible to identify through the use of socio - economical case studies, linguistic analysis, data- mining, and mathematical models. On this basis the project will contribute with the development of new measurement methods for the value of online communication for the development of ethical capital.
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